Terms & Conditions

Welcome to Good Health Pilates & Wellness. These Terms & Conditions govern your use of our website and the services we provide. By accessing our website or booking a class, session, workshop or other service, you agree to be bound by these Terms & Conditions.

1. About Us

Good Health Pilates & Wellness provides Pilates classes, wellness services, workshops, and related health and fitness activities.

These Terms apply to all services booked through our website, booking platform, or directly with our studio.

2. Eligibility

You must be at least 18 years of age to book services unless:

• you have written consent from a parent or legal guardian; or
• you are attending a class specifically designed for children or teenagers.

3. Bookings

All bookings are subject to availability.

Bookings may be made:

• through our online booking system;
• via our website;
• by telephone; or
• by email.

Your booking is confirmed once payment has been successfully processed (where applicable).

4. Payments

Payment must be made before attending a class or appointment unless otherwise agreed.

We reserve the right to change our prices at any time.

Any promotional offers or discounts may be withdrawn without notice unless otherwise stated.

5. Cancellation & Rescheduling

Client Cancellations

Classes and appointments may be cancelled or rescheduled in accordance with our booking policy.

Where sufficient notice is provided, eligible bookings may receive:

• a class credit;
• rescheduling; or
• a refund where applicable.

Late cancellations or failure to attend (“no-shows”) may result in the full session fee being charged.

Studio Cancellations

We reserve the right to cancel or reschedule classes due to:

• instructor illness;
• insufficient bookings;
• weather conditions;
• equipment failure; or
• circumstances beyond our control.

Where this occurs, clients will be offered an alternative class, booking credit or refund where appropriate.

6. Health Declaration

By attending our classes or wellness services, you confirm that:

• you are physically able to participate;
• you have disclosed any relevant medical conditions;
• you will inform us of any injury, illness or pregnancy before participating.

If you are unsure whether Pilates or any wellness service is suitable for you, you should consult your GP or healthcare professional before attending.

7. Participation at Your Own Risk

Participation in Pilates, exercise and wellness activities involves a level of physical activity that carries inherent risks.

By participating, you acknowledge that:

• you do so voluntarily;
• you accept responsibility for your own health;
• you agree to follow instructor guidance at all times.

If you experience pain, dizziness or discomfort during a class, you should stop immediately and notify your instructor.

8. Medical Disclaimer

Our instructors provide movement, fitness and wellness guidance only.

Our services:

• are not medical treatment;
• are not intended to diagnose illness;
• do not replace professional medical advice.

Always seek advice from a qualified healthcare professional regarding any medical condition.

9. Pregnancy

Pregnant clients should advise us before attending.

Participation during pregnancy is entirely at your own risk and may require medical clearance depending on your circumstances.

10. Personal Belongings

Clients are responsible for their own belongings.

Good Health Pilates & Wellness accepts no responsibility for loss, theft or damage to personal property while attending our premises or events.

11. Studio Rules

To ensure a safe and enjoyable environment, clients agree to:

• arrive on time;
• wear suitable exercise clothing;
• use equipment safely;
• respect instructors and other participants;
• maintain appropriate hygiene;
• switch mobile phones to silent.

We reserve the right to refuse entry or remove any participant whose behaviour is unsafe, disruptive or inappropriate.

12. Memberships & Class Packages

Where memberships or class packages are offered:

• expiry dates may apply;
• unused classes are generally non-transferable unless stated otherwise;
• memberships cannot be shared unless specifically permitted.

Specific membership terms will be communicated at the time of purchase.

13. Gift Vouchers

Gift vouchers:

• are non-refundable unless required by law;
• cannot be exchanged for cash;
• may have an expiry date.

14. Website Use

You agree not to:

• misuse our website;
• attempt unauthorised access to our systems;
• upload malicious software;
• copy or reproduce website content without permission.

We may suspend website access where misuse is detected.

15. Intellectual Property

All website content including:

• logos;
• branding;
• photographs;
• videos;
• class descriptions;
• written materials;

Remain the intellectual property of Good Health Pilates & Wellness unless otherwise stated.

No content may be reproduced without prior written permission.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

Where cookies are used, our Cookie Policy will explain how they operate and how consent is managed.

17. Third-Party Services

Our website may include links to third-party booking platforms, payment providers or social media services.

We are not responsible for the content, availability or privacy practices of third-party websites.

18. Limitation of Liability

To the fullest extent permitted by Irish law, Good Health Pilates & Wellness shall not be liable for:

• indirect or consequential losses;
• business interruption;
• loss of data;
• loss arising from website interruptions;
• injuries resulting from failure to follow instructor guidance or disclose relevant medical information.

Nothing in these Terms excludes liability that cannot legally be excluded.

19. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on our website.

Continued use of our website or services constitutes acceptance of any updated Terms.

20. Governing Law

These Terms & Conditions are governed by the laws of Ireland.

Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Good Health Pilates and Wellness

Address: Unit 8, Lakeside Retail Park,
Ballindine Road, Claremorris,
Co. Mayo, F12 Y634.

Thank you for choosing Good Health Pilates & Wellness. We look forward to supporting your health and wellbeing journey.