Privacy Policy
At Good Health Pilates and Wellness, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our website.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Name
- Email address
- Phone number
- Information you provide through contact, enquiry, or newsletter sign-up forms
- Booking-related information submitted through our third-party booking platform
- IP address
- Browser type and device information
- Website usage data collected through analytics tools
Providing this information is voluntary, but some website features may not function without it.
2. Information Collected Through Forms
When you complete a contact form, sign-up form, or newsletter subscription form, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Any information you include in your message
We use this information to:
- Respond to your enquiries
- Provide information about our services
- Send updates or marketing communications where you have provided your consent
- Improve our customer service
You may unsubscribe from marketing communications at any time.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and support embedded third-party content.
Cookies may include:
- Essential cookies required for website functionality
- Analytics cookies
- Functional cookies
- Third-party cookies from embedded services
Where required by law, we request your consent before placing non-essential cookies on your device.
4. Google Maps
Our website may include embedded Google Maps to help visitors locate our premises.
Google Maps may collect information including your IP address, browser information, and location data (if enabled on your device). This information is processed by Google in accordance with Google’s Privacy Policy.
5. Analytics
We use analytics services such as Google Analytics (or similar tools) to understand how visitors use our website.
Analytics information may include:
- Pages visited
- Time spent on the website
- Browser and device type
- Approximate geographic location
- Traffic sources
This information is used only to improve our website and services.
6. Third-Party Services
Our website may use third-party services including, but not limited to:
- Bsport booking platform
- Instagram embedded content
- Google Maps
- Analytics providers
When you use these services, your personal information may also be processed by the relevant third-party provider under their own privacy policies.
We encourage you to review the privacy policies of these providers before using their services.
7. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Manage bookings and customer communications
- Deliver requested services
- Improve website performance
- Analyse website usage
- Send marketing communications where permitted by law
- Comply with legal obligations
We do not sell your personal information to third parties.
8. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
If you are located in the United Kingdom, European Union, or another jurisdiction with applicable data protection laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with your local data protection authority
We will respond to valid requests in accordance with applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.
Any updates will be published on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Good Health Pilates and Wellness
Address: Unit 8, Lakeside Retail Park,
Ballindine Road, Claremorris,
Co. Mayo, F12 Y634.
We will respond to privacy-related enquiries as promptly as possible.